Leadership and A. True B. free essay sample

1. The concept of employee participation is party of many management and leadership theories. Which one of the following does not include the concept of participation? (p. 248-249) a. Theory X and Theory Y b. Leader behavior research c. Contingency models d. Trait approach* 2. Ford Motor Co. is an example of a company that: (p. 249) a. has moved fully towards team-based management b. combines teams with more traditional structures* c. We will write a custom essay sample on Leadership and A. True B. or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page continues to be successful without using teams d. has found the use of teams highly challenging 3. Research indicates that organizations can reap many benefits from employee participation and involvement. Which of the following is not one of the typical programs used in today’s organizations? (p. 250) a. group decision making b. teams c. social audits* d. profit sharing 4. Space X company provides an example of a company that: (p. 249) a. has moved fully towards team-based management b. combines teams with more traditional structures* c. continues to be successful without using teams d. has found the use of teams highly challenging 5. Which is not a method of employee participation? (p. 250) a. stock-option plans b. empowerment c. use of teams d. humane orientation* 6. Royal Philips Electronics is counting on _________ to ________.(p. 250) a. management; implement teams b. employees; convince management about use of teams c. teams; revive the company* d. top leadership; move towards teams. 7. Gerard Kleisterlee, CEO of Royal Philips, gathered people who wanted to make a contribution to the organization, regardless of rank. What process best describes this example? (p. 250) a. employee participation* b. self-managed teams c. delegation d. empowerment 8. Genencor International started its employee participation program: (p. 250) a. when they built a new headquarters* b. after the leadership team took a trip to Japan c. after they hired a new CEOd. as a routine part of doing business 9. _________ and __________ are two of the criteria managers should use to determine when to involve employees in decision making. (p. 251) a. Culture; cost b. Efficiency; effectiveness c. Leader style; financial issues d. Task complexity; time* 10. Participation may be undesirable in all of the following situations except when . (p. 251) a. follower commitment is not necessary b. the tasks are complex and quality is important* c. time is of the essence d. interaction between leader and follo wers is restricted 11. Nelson has been a successful manager for over 30 years. He has considerable expertise and makes most of the decisions by himself. He supervises over 200 people who are spread-out across 20 states. Using employee participation may be a challenge for Nelson because of: (p. 251) a. time and complexity of the task. b. the leader’s style and the geographic dispersion. * c. follower commitment and readiness. d. environmental factors and culture. (AACSB: Reflective Thinking) 12. Which is not a criterion for the use of participation programs? (p. 251-252) a. when the organizational culture is supportive b. when interaction between leader and followers is restricted by the task* c.when follower commitment is needed d. when the task complexity and quality is important 13. Li Wei is under pressure to make a quick decision on a project with which she has considerable expertise and experience. Her team is inexperienced and generally supportive, and she needs the members’ strong commitment to implement her decision. In this situation, Li Wei should: (p. 251-252) a. make the decision by herself. b. allow for employee participation. * c. seek more information. d. delegate the decision to the group. (AACSB: Reflective Thinking) 14. The case of Kiwi Airlines is an example of: (p. 252) a. successful participation.b. a leader not being ready for participation. c. lack of employee training in participation. d. too much participation by employees. * 15. Which of the following cultural values can affect employee participation in decision making? (p. 252) a. collectivism* b. tolerance for ambiguity c. ascription d. time orientation. 16. The more __________ a culture, the less likely it is that employees will participate in decision making. (p. 252) a. collectivist b. ascriptive c. power oriented* d. flexible 17. Which cultural values will least likely support employee participation and empowerment? (p. 252) a. high power distance*b. collectivist c. humane orientation d. high time (future) orientation (AACSB: Reflective Thinking) 18. ___________ combined with ___________ often create a challenge in implementing participation and teams in countries such as the U. S. and Australia. (p. 253) a. High power distance/competitiveness b. High performance orientation/short time orientation c. High individualism/low power distance* d. Low context/high tolerance for ambiguity (AACSB: Multicultural and Diversity) (AACSB: Reflective Thinking) 19. In spite of cultural and other differences, one of the keys to successful implementation of teams is: (p. 253) a. followers’ involvement b. organizational policies c. slow implementation d. leader’s belief in participation* 20. Which of the following is one of the goals of delegation? (p. 253-554) a. help the leader with excessive workload* b. share power with employees c. empower employees d. increase the leader’s power 21. Which one of the following is not one of the benefits of delegation? (p. 254) a. develop followers b. increase follower involvement in the task c. increase follower motivation d. increase leader’s power* 22. John has found that delegating tasks allows him to manage his own workload and stress. What other potential benefit does delegation offer John? (p. 254) a. enrich the job of his followers* b. create a more cohesive team c. save his followers’ time d. increase leader’s power (AACSB: Reflective Thinking) 23. Delegation affects employees in all of the following ways except . (p. 254) a. increasing their satisfaction b. increasing their motivation c. increasing organizational commitment d. increasing their desire to leave the organization* (d; Easy; p. 254) 24. It is important for managers to understand the difference between _________ and __________. (p. 255) a. development; enrichment

Global buisness Essay

Global buisness Essay Global buisness Essay Argentina, the second-largest country in Latin America, occupies most of the southern part of the South American continent. It is bounded by the Atlantic Ocean in the east and south; its neighbours are Brazil and Uruguay to the North-east and east, Bolivia and Paraguay to the north and Chile to the West. The terrain is made up mostly of Low or Flatlands, although it also features some major mountain ranges and tablelands situated at a high altitude above sea level. Argentina is a federal country, divided into 23 provinces which have the same political status as the Australian states. The country is divided geographically into six regions: the Pampas, the North-West, Cuyo, the North-East, Mesopotamia, and the Patagonia and South Atlantic Islands, Malvinas being the largest. Like Australia, Argentina also claims sovereignty rights over part of Antarctica. Disadvantages: High crime rate, economically uncertainty, expensive gas, long distance from Buenos Aires to others touristic att ractions as Bariloche, Glaciar Perito Moreno, the Beaches or Iguazu Falls. Total population of Argentina as estimated in the year 2013 in the month of July was about 42,610,981 persons. Majority of the population resides in the Buenos Aires province. Only 0.5 5 of the total population comprises of the indigenous population of Argentina. These people are the Collas, Mapuches, Tobas, Chiriguanos and Matacos. The major cities and bigger provinces of Argentina like Buenos Aires, Chaco,

Definition and Examples of the English-only Movement

Definition and Examples of the English-only Movement The English-only movement is a political movement that seeks to establish English as the sole official language of the United States or of any particular city or state within the U.S. The expression English-only is primarily used by opponents of the movement. Advocates prefer other terms, such as Official-English Movement. U.S.ENGLISH, Inc. states that it is the nations oldest, largest citizens action group dedicated to preserving the unifying role of the English language in the United States. Founded in 1983 by the late Senator S.I. Hayakawa, an immigrant himself, U.S. English now has 1.8 million members nationwide.​ Commentary President Theodore Roosevelt We have room for but one language in this country, and that is the English language, for we intend to see that the crucible turns our people out as Americans, of American nationality, and not as dwellers in a polyglot boarding house. –Works, 1926 Peter Elbow Its touching when speakers of English argue for purity in the language since English is probably the most impure bastardized language theres ever been. Its slept with every language it ever encountered, even casually. The strength of English comes from how many babies its had with how many partners. –Vernacular Eloquence: What Speech Can Bring to Writing, 2012 Geoffrey Nunberg Given the minor role that language has played in our historical self-conception, it isnt surprising that the current English-only movement began in the political margins, the brainchild of slightly flaky figures like Senator S.I. Hayakawa and John Tanton, a Michigan ophthalmologist who co-founded the U.S. English organization as an outgrowth of his involvement in zero population growth and immigration restriction. (The term English-only was originally introduced by supporters of a 1984 California initiative opposing bilingual ballots, a stalking horse for other official-language measures. Leaders of the movement have since rejected the label, pointing out that they have no objection to the use of foreign languages in the home. But the phrase is a fair characterization of the goals of the movement so far as public life is concerned.)... Considered strictly in the light of the actualities, then, English-only is an irrelevant provocation. It is a bad cure for an imaginary disease, and moreover, one that encourages an unseemly hypochondria about the health of the dominant language and culture. But it is probably a mistake to try to engage the issue primarily at this level, as opponents of these measures have tried to do with little success. Despite the insistence of English-only advocates that they have launched their campaign for the immigrants own good, its hard to avoid the conclusion that the needs of non-English speakers are a pretext, not a rationale, for the movement. At every stage, the success of the movement has depended on its capacity to provoke widespread indignation over allegations that government bilingual programs are promoting a dangerous drift toward a multilingual society. –Speaking of America: Why English-Only Is a Bad Idea. The Workings of Language: From Prescriptions to Perspectives, ed. b y Rebecca S. Wheeler. Greenwood, 1999 Paul Allatson Many commentators regard English-Only as a symptom of a nativist backlash against immigration from Mexico and other Spanish-speaking countries, the ostensible focus on language by proponents often masking deeper fears about the nation under threat from Spanish-speaking peoples (Crawford 1992). At a federal level, English is not the official language of the USA, and any attempt to give English that function would require a Constitutional amendment. However, this is not the case at city, county, and state level across the country, and much of the recent legislative success to enshrine English as the official state, county, or city language is attributable to English-Only. –Key Terms in Latino/a Cultural And Literary Studies, 2007 James Crawford [F]actual support has generally proved unnecessary for English-only proponents to advance their cause. The facts are that, except in isolated locales, immigrants to the United States have typically lost their native languages by the third generation. Historically they have shown an almost gravitational attraction toward English, and there are no signs that this proclivity has changed. To the contrary, recent demographic data analyzed by Veltman (1983, 1988) indicate that rates of anglicization- shift to English as the usual language- are steadily increasing. They now approach or surpass a two-generation pattern among all immigrant groups, including Spanish-speakers, who are most often stigmatized as resistant to English. –At War with Diversity: US Language Policy in an Age of Anxiety, 2000 Kevin Drum I may not have any big objections to making English our official language, but why bother? Far from being unique, Hispanics are just like every other wave of immigrants in American history: they start off speaking Spanish, but the second and third generations end up speaking English. And they do it for obvious reasons: they live among English speakers, they watch English-language television, and its hellishly inconvenient not to speak it. All we have to do is sit back and do nothing, and Hispanic immigrants will eventually all become English speakers. –The Best Way to Promote the English Language Is to Do Nothing, 2016 Opponents Anita K. Barry In 1988, the Conference on College Composition and Communication (CCCC) of the NCTE passed a National Language Policy (Smitherman, 116) that lists as the goals of CCCC: 1. to provide resources to enable native and non-native speakers to achieve oral and literate competence in English, the language of wider communication;2. to support programs that assert the legitimacy of native languages and dialects and ensure that proficiency in ones mother tongue will not be lost; and3. to foster the teaching of languages other than English so that native speakers of English can rediscover the language of their heritage or learn a second language. Some opponents of English-only, including the National Council of Teachers of English and the National Education Association, united in 1987 into a coalition called English Plus, which supports the concept of bilingualism for everyone... –Linguistic Perspectives on Language and Education, 2002 Henry Fountain Fewer than half of the nations in the world have an official languageand sometimes they have more than one. The interesting thing, though, said James Crawford, a writer on language policy, is that a large percentage of them are enacted to protect the rights of language minority groups, not to establish a dominant language. In Canada, for example, French is an official language along with English. Such a policy is intended to protect the francophone population, which has remained distinct for hundreds of years. In the United States we dont have that kind of stable bilingualism, Mr. Crawford said. We have a pattern of very rapid assimilation. A more apt comparison might be to Australia, which like the United States has had high levels of immigration. Australia doesnt have an English-only movement, Mr. Crawford said. While English is the official language, Australia also has a policy that encourages immigrants to preserve their language and English-speakers to learn new ones, all to benefit trade and security. They dont use language as a lightning rod for expressing your views on immigration, Mr. Crawford said. Language has not become a major symbolic dividing line. –In Language Bill, the Language Counts, 2006

What is happening with modern day China and its environmental issues Essay

What is happening with modern day China and its environmental issues - Essay Example Because of severe contamination of water, air pollution, and land degradation problems, life expectancy in the North of the country has decreased by 5.5 years (Dong, Liu, and Klein 164). Environmental degradation cost China about nine percent of its gross national income yearly. These threaten to undermine the growth of the country and exhaust society’s patience with China Government’s pace of reform. Further, this has threatened the Country’s stability, as the ruling party has to deal with increased public discontent and media scrutiny. The energy consumption of China has increased, reaching one hundred and thirty from 2000 to 2010. In 2013, Beijing witnessed a prolonged severe session of smog that the citizens dubbed it as â€Å"airpocalypse†; the hazardous particles concentration was forty times the level considered safe by the World Health Organization. Later in 2013, visibility in the Northern City of Harbin was shrank by pollution to less than fifty meters (Dong, Liu, and Klein 163). Research reveals that less than one percent of China’s five hundred cities sustain the World Health Organization’s air quality standards. In the degradation of the quality of air, coal has been the chief culprit. China is the greatest producer of coal in the world, and it accounts for approximately half of the global consumption. Equally, coal is also the chief source of the country’s sulfur dioxide accounting for ninety percent of the country’s total sulfur dioxide emissions and half of its particulate emissions. In China, coal is mostly burned in the North part of the country, and it avails approximately seventy percent of the country’s energy needs. Nevertheless, in 2011, coal emission levels from coal plants single-handedly contributed to almost two hundred and fifty thousand premature deaths. Similarly, air pollution in China is compounded by the country’s shocking urbanization pace. China’s government plans to move seventy; to seventy-five percent of

Budgets are primarily p ressure devices used by management to ensure Essay

Budgets are primarily p ressure devices used by management to ensure organisational objectives are achieved - Essay Example Some of the purposes of budgeting in the hotel industry include: - helping to plan work effectively; - assisting in allocating resources; - aiding in controlling resources during the budgeting period. Moreover, it is important to understand that a budget is developed to insure that management is working toward the same goal, with a knowledge base of the organizations' resources and constraints. Although strategic planning, budget forecasting, performance analysis are inclusive operations of the budgeting process; it is ultimately up to the financial analyst to determine whether the budget is guiding the company toward the achievement of its goals. Sometimes inefficiencies result due to poor integration of the finance and strategy. â€Å"Budgeting and performance are typically overseen by the finance department, whereas planning s coordinated by strategy department. Often, the two processes aren't well integrated, resulting in strategies that are often dictated by the budget process instead of vice versa† (Gary 2003). The reason for this could be that everyone involved may be attempting to accomplish the same goals, but also trying to make sure that the outcome will be beneficial to them, such as a substantial bonus or a reward. Although many companies implement this reward theory in an effort to increase organization effectiveness, this theory does not always work. According to Aranya, â€Å"participation may create intrinsic valences due to a tendency for individuals to become â€Å"ego† involved in decisions which they have contributed, and this affects their subsequent performance† (Aranya 2001). " (Aranya 2001). Forms of budgeting There are many forms of budgeting, but in the hotel industry "the first step in the budgeting process is to develop and communicate a set of broad assumptions about the economy, the industry, and the organizations strategy for the budget period" (Marshall, 2004). By establishing an operating and financial budget for a future period, management can identify problems in advance. This can be maintained by forecasting for future predictions. A forecast is a reflection of the future. When forecasting is taken into account, two key aspects to consider are cash budgets and sales forecast. The cash budget, usually 1 to 2 year increments, is a statement of the company's inflows and outflows of cash. It allows the company to estimate the short-term cash limitations, with attention to potential planning for excess cash or shortages. On the other hand, sales forecast estimates the monthly cash flows that will result from projected sales receipts, production and inventory. Management can also det ermine the level of fixed assets required to support the forecast level of sales and production. However, it is important to obtain reliable data. As a result, this data should be acquired by internal, as well as external means. The internal sales forecast is based on unison of sales forecast through the company's internal network. External forecast, on the other hand, is based on the relationship between the company sales and key external economic indicators. This means being able to identify how future economic events will affect the business as a whole. This includes looking at consumer outlook, inflation, and political events. Many companies are now implementing a new concept of rolling forecasts in an effort to reflect the most recent market trends. "Rolling forecasts have considerable merit. A forecast produced on a quarterly basis will

Operation Managenent Essay Example for Free

Operation Managenent Essay After completing this chapter, you should be able to: 1. Define the term operations management. 2. Identify the three major functional areas of organizations and describe how they interrelate. 3. Identify similarities and differences between production and service operations. 4. Describe the operations function and the nature of the operations managers job. 5. Summarize the two major aspects of process management. 6. Explain the key aspects of operations management decision making. Briefly describe the historical evolution of operations management. . Characterize current trends in business that impact operations management. Chapter 2 Competitiveness, Strategy, and Productivity After completing this chapter, you should be able to: 1. 2. 3. 4. List the three primary ways that business organizations compete. Explain five reasons for the poor competitiveness of some companies. Define the term strategy and explain why strategy is important. Discuss and compare organization strategy and operations strategy, and explain why it is important to link the two. 5. Describe and give examples of time-based strategies. 6. Define the term productivity and explain why it is important to organizations and to countries. 7. Provide some of the reasons for poor productivity and some ways of improving it. Chapter 3 Forecasting: 1. List the elements of a good forecast. 2. Outline the steps in the forecasting process. 3. Evaluate at least three qualitative forecasting techniques and the advantages and disadvantages of each. 4. Compare and contrast qualitative and quantitative approaches to forecasting. 5. Describe averaging techniques, trend and seasonal techniques, and regression analysis, and solve typical problems. Explain three measures of forecast accuracy. 7. Compare two ways of evaluating and controlling forecasts. 8. Assess the major factors and trade-offs to consider when choosing a forecasting technique. Chapter 4 – Product and Service Design: 1. Explain the strategic importance of product and service design. 2. Identify some key reasons for design or redesign. 3. Recognize the key questions of product and service design. 4. List some of the main sources of design ideas. 5. Discuss the importance of legal, ethical, and sustainability considerations in product and service design. 6. Explain the purpose and goal of life cycle assessment. 7. Explain the phrase the 3 Rs. 8. Briefly describe the phases in product design and development. 9. Name several key issues in manufacturing design. 10. Recognize several key issues in service design. 11. Name the phases in service design. 12. List the characteristics of well-designed service systems. 13. Assess some of the challenges of service design. Chapter 5 Strategic Capacity Planning for Products and Services: 1. 2. 3. 4. 5. Summarize the importance of capacity planning. Discuss ways of defining and measuring capacity. Describe the determinants of effective capacity. Discuss the major considerations related to developing capacity alternatives. Briefly describe approaches that are useful for evaluating capacity alternatives. Chapter 6 Process Selection and Facility Layout: 1. 2. 3. 4. 5. 6. Explain the strategic importance of process selection. Describe the influence that process selection has on an organization. Compare the basic processing types. Explain the need for management of technology. List some reasons for redesign of layouts. Describe the basic layout types, and the main advantages and disadvantages of each. Chapter 7- Work Design and Measurement: 1. 2. 3. 4. 5. Explain the importance of work design. Compare and contrast the two basic approaches to job design. Discuss the advantages and disadvantages of specialization. Explain the term knowledge-based pay. Explain the purpose of methods analysis and describe how methods studies are performed. 6. Compare four commonly used techniques for motion study. 7. Discuss the impact of working conditions on job design. 8. Define a standard time. 9. Describe and compare time study methods and perform calculations. 10. Describe work sampling and perform calculations. Compare stopwatch time study and work sampling. 12. Contrast time and output pay systems. Chapter 8 Location Planning and Analysis: 1. 2. 3. 4. 5. Identify some of the main reasons organizations need to make location decisions. Explain why location decisions are important. Discuss the options that are available for location decisions. Give examples of the major factors that affect location decisions. Outline the decision process for making these kinds of decisions. Chapter 9 – Management of Quality: 1. 2. 3. 4. 5. 6. 7. 8. 9. Define the term quality as it relates to products and as it relates to services. Explain why quality is important and the consequences of poor quality. Identify the determinants of quality. Distinguish the costs associated with quality. Compare the quality awards. Discuss the philosophies of quality gurus. Describe TQM. Give an overview of process improvement. Describe and use various quality tools. Chapter 10 – Quality Control: 1. List and briefly explain the elements of the control process. 2. Explain how control charts are used to monitor a process, and the concepts that underlie their use. Chapter 11 Aggregate Planning and Master Scheduling: 1. Explain what aggregate planning is and how it is useful. 2. Identify the variables decision makers have to work with in aggregate planning and some of the possible strategies they can use. 3. Describe some of the graphical and quantitative techniques planners use. 4. Describe the master scheduling process and explain its importance. Chapter 12 – MRP and ERP: 1. Describe the conditions under which MRP is most appropriate. 2. Describe the inputs, outputs, and nature of MRP processing. 3. Explain how requirements in a master production schedule are translated into material requirements for lower-level items. Discuss the benefits and requirements of MRP. 5. Explain how an MRP system is useful in capacity requirements planning. 6. Outline the potential benefits and some of the difficulties users have encountered with MRP. 7. Describe MRP II and its benefits. 8. Describe ERP, what it provides, and its hidden costs. Chapter 13 – Inventory Management: 1. Define the term inventory, list the major reasons for holding inventories, and list the main requirements for effective inventory management. 2. Discuss the nature and importance of service inventories. 3. Explain periodic and perpetual review systems. 4. Explain the objectives of inventory management. 5. Describe the A-B-C approach and explain how it is useful. 6. Describe the basic EOQ model and its assumptions. 7. Describe reorder point models. 8. Describe situations in which the singleperiod model would be appropriate. Chapter 14 – JIT and Lean Operations: 1. 2. 3. 4. 5. Explain what is meant by the term lean operations system. List each of the goals of a lean system and explain its importance. List and briefly describe the building blocks of lean. Identify the benefits of a lean system. Outline the considerations important in converting a traditional mode of operations to a lean system. 6. Point out some of the obstacles that might be encountered when converting to a lean system. 7. Describe value stream mapping. Chapter 15 – Supply Chain Management 1. 2. 3. 4. 5. 6. 7. 8. 9. Discuss the key issues of supply chain management. Name the recent trends in supply chain management. Summarize the motivations and risks of outsourcing as a strategy. State some of the complexities that are involved with global supply chains. List some of the strategic, tactical, and operational responsibilities of supply chain management. Give examples of some advantages of e-business. Explain the importance of supplier partnerships. List the requirements of an effective supply chain. Name some of the challenges in creating an effective supply chain. Chapter 16 Scheduling 1. 2. 3. 4. 5. 6. Explain what scheduling involves and the importance of good scheduling. Describe scheduling needs in high-volume and intermediate-volume systems. Describe scheduling needs in job shops. Use and interpret Gantt charts, and use the assignment method for loading. Give examples of commonly used priority rules. Summarize some of the unique problems encountered in service systems, and describe some of the approaches used for scheduling service systems. Chapter 17 – Project Management: 1. Discuss the behavioral aspects of projects in terms of project personnel and the project manager. 2. Explain the nature and importance of a work breakdown structure in project management. 3. Give a general description of PERT/CPM techniques. 4. Construct simple network diagrams. 5. List the kinds of information that a PERT or CPM analysis can provide. 6. Describe activity crashing and solve typical problems. Management of Waiting Lines After ompleting this chapter, you should be familiar with waiting line terminology, be able to solve typical problems using the models presented in this chapter, and answer these questions: 1. Describe what imbalance does the existence of a waiting line reveal? 2. Explain what causes waiting lines to form, and why is it impossible to eliminate them completely? 3. Describe what metrics are used to help managers analyze waiting lines? 4. Explain what are some psychological approaches to managing waiting lines, and why might a manager want to use them? 5. Explain what very important lesson does the constant service time model provide for managers?

Iagos Revenge in Shakespeares Othello :: Othello essays

Iago's Revenge in Othello      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Iago has a large appetite for revenge.   In his perspective, he believes that it is he who should be in charge, not Othello the moor.   This creates an anger in Iago, who entraps Othello in a web of deceit.   He does this through a series of suggestions and hesitations that entice and implant images in Othello's head that lead to his demise.   But what is more important is that he gives Othello the motive to murder innocent Desdemona.   Iago is constantly like a puppet master, pulling the strings of the people around him.      Ã‚  Ã‚  Ã‚  Ã‚   There are many instances in the play where Iago is left by himself.   He utilises these opportunities by telling his future plans to the audience.   It would seen that he likes talking to himself about himself, which suggests he has much inner turmoil that he harbors close to his chest, but when the opportunity arises, he describes his deeds with a passion.   In the first of these monologues, he makes his intentions perfectly clear.   He implies that Othello has had an affair with his wife by stating "I hate the moor, And it is thought abroad that 'twixt my sheets He's done my office".   The irony of this statement is that in the next line he says that he does not know it for a fact, but because he suspects it, he will act as if for certain!   This gives me the impression from the beginning, that Iago is insane and exceedingly paranoid, going so far as to set up a cache of murders, just on the suspicion of adultery.      Ã‚  Ã‚  Ã‚  Ã‚   Iago was also jealous of the open and loving relationship that Othello had.   When Othello and Desdemona are reunited after the journey to Cyprus, he kisses her in full view of everyone.   Iago treats his wife as an object and she knows it.   In Act three, Scene four, she tells Desdemona "They are but stomachs, we are but food, and when they are full, they belch us".      Ã‚  Ã‚  Ã‚  Ã‚   In Iagos' racist mind, he views his superior, Othello, as being of an inferior creed.   He sees him as possessing an evil mind and soul, and having no right to marry the very white and very naive Desdemona.

Community Memorial Hospital

As the Chief Financial Officer of Community Memorial Hospital, I realize that it is important for all individuals to get the full benefits of their insurance and to be able to get their claims processed in a timely fashion. I also realize the importance of the community patients and our employees benefiting from their health plans. The recent signing of the contract with MegaPlan Health is of great concern and worry. The cut-throat tactics, negotiation tactics, and claims processing fights of MegaPlan Health are known throughout the hospital world.The signing of this contract will not be favorable with many of the employees. For the employees to continue to use the services provided by Community Memorial Hospital, it is imperative that we become a part of the Preferred Provider Network (PPN) or risk losing employees as patients as well as members of the community. I think the advice of CEO Katrina Eaton and CNO Nancy Strittmater are very influencing. They both seem to have the employ ees’ best interest at heart.Since the contract has already been signed, it would not of great benefit to try to pull back out of the plan. As suggested by the CEO, we will prepare our own reasonable contract proposal to present to MegaPlan Health and try to come to acceptable and agreeable terms that will be pleasing to our employees and community patients. We cannot afford the risk of losing patients. This would hurt the hospital tremendously. If the people have to travel long distances and change doctors, this will not be very pleasing to them.The terms that Community Memorial Hospital will present to MegaPlan Health must show the concern of its current patients and employees and must be suitable for the cut-throat tactics of MegaPlan Health. The suggestions of the CNO to just go ahead and sign the contract and to do it immediately are of great consideration as well. Community Memorial Hospital does not need bad rumors floating throughout its halls, and we certainly cannot risk losing some of our best nurses.We certainly don’t want our employees to panic and be of great distress. As the CFO, the interests of Community Memorial Hospital are first and foremost in my mind. I definitely want to provide my employees with the best health care plan, but I don’t want to put the hospital at risk for charges that exceed above 20%. The contract proposal that we will have to prepare will definitely stress that. Community Memorial Hospital still needs to operate and stay afloat.

On literature review made by authors Essay

The authors asserted to have found a framework for the examination of customer-focused culture via the literature review made. It may be noted that the study included only a survey of 32 potential best organizations as identified by the reseachers and they may not necessarily represent the broader characteristics of other organizations in New Zealand and even in the world. They have indeed accepted a limitation of their study that benefits would have been gained if the study has extended to a larger international group. The limitation of the samples use is material into the validity of the survey on whether they represent the real value of customer focus culture to the organizations. In discussing the background of the study, Bartley, et al (2007) cited the the strong link between an organization’s culture and its performance which they claimed to have been widely recognised by practitioners where they cited the work of Basch (2002) and academics where they cited the work of Kotter and Heskett (1992). If organizations desire to have enduring relationship and loyal customers, they must be equipped with an effective customer-focused culture which will make it easier for these companies to have successful product and service delivery. To support their statements they cited the works of Macaukay Clark (1998) and Martin (1992). For the authors customer-focused culture was almost as good as survival in the long-term. These findings from literature review prompted the authors and the the 18 organization-members of the NZBC to asks for the componets and charateristics of a good customer-focused culture. For which reason, NZBC was formed by the Massey University’s Centre for Organizational Excellence Research (COER) in partnership witht the New Zealand Business Excellence Foundation to achieve the ambitious vision of becoming world-class performers of its members and to adopt excellent business practices within New Zealand. To measure the improvements by club members, they have agreed on a criteria for excellent performance on annual basis. See Figure 1 of their report and is made part of Appendix 1 of this paper. It appears that their agreement on criteria of performance excellence was just not a result of a tests or even a previous study. By merely agreeing and not conducting any test which are the factors there is basis the criteria may be just based on opinions. The results of their literature review resulted to their having identified six characteristics of organizations having performance of good to best practices. Bartley, B. et al. (2007) made use of same six characteristics as an analytical framework. They found the importance of leadership and used the works of Brooks, 1997; Whitely, 1991, Galreath and Rogers, 1999 which found that customers drive organizational direction and actions, to support the characteristic. They also included listening as characteristic where the views of customers are actively sought to have ease of contact/conduct of business where they cited the works of Scheuing (1999) and Plymie (1991). Bartley, B. et al (2007) also included analysis and understanding using the works of Brooks (1997) and Wikstrom (1996) which found that need to understand customer expectations. Further included is integration and deployment where the authors cited the work of Martin (1992) which could the need to act upon customers’ expectations. Still include is is people after citing the work of Kennedy, et al, (2002) which determined that customer-focused culture is understood and integrated in the whole the organization. They also included the need to review and improve where they cite the work of Alam and Perry (2002). The fact their literature review is supported by published works of other researchers on the basis of being mainly taken from academic journals and other published works, will lends some degree of validity of the summary of characteristics made as part of their analytical framework.

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Productive assessment Essay Example | Topics and Well Written Essays - 500 words

Productive assessment - Essay Example As a result he was able to see the different features and benefits that each product had to offer. Consequently, he could deduce the marketing rationale of why a certain model was more or less than another and what features one could expect to find on the model in the lower, median, and high end price ranges. Dee Fink of the Oklahoma Instructional Development Program labels this approach â€Å"Doing† because Donald’s exposure to the products permits him to categorize them and create an appropriate hierarchy in his mind from which to delineate a value for each product that he can understand and remember. Dr. Charles Bonwell conducts Active Learning workshops where he helps school teachers learn this technique. According to Dr. Bonwell, the purpose of his workshops is to train instructors to move away from the classical approach of relying almost exclusively on the lecture as the primary learning tool to moving into an environment where the student participates directly i n all aspects of his/her learning experience.

An essay which explores and analyses a particular issue in the field

An which explores and analyses a particular issue in the field of interpretation - Essay Example This author will assess the interpretation of war and the multiple factors that dictate the many perspectives on the topic. In Carol Acton’s article Diverting the Gaze: The Unseen Text in Women’s War Writing, she talks about the difference in how women perceive war verses the way men see it. She notes that, â€Å"while womens war writing from the First World War has received much critical attention over the past ten or more years that has established its authenticity as witness to war, scant attention has been paid to how women see the trauma of frontline combat nursing and how, consequently, such seeing or not seeing influences the narrative (Acton, p54).† The author focuses on the perception of how women perceive the trauma of war specifically nurses who aren’t necessarily fighting on the frontline, but who are providing medical care for soldiers and often caring for them right up to their last living moments. Acton notes how writings produced by women of the first World War and Vietnam were very similar, she goes on to point out that, On a general level, the striking similarity in the narratives of these two wars seems to arise from the compulsion to bear witness to the trauma of combat nursing. More specifically, British writers from the First World War and American writers from the Vietnam War were both concerned with carrying what Jane Marcus has called "a terrible knowledge" to a civilian population that seemed completely removed from any understanding of the war experience (Acton, p54) The contrast Acton makes between the women nursing the soldiers, both American and British, in both World War I and Vietnam, with the civilians reveals how there is a major difference in interpretation of war when one is on the frontline verses just assessing it when it’s far away. Acton goes on to point how